[Permanent] Executive Admin Assistant (12-18 mos contract at
Location: Bristol, South West
Description:
Claims Handler
Bristol City Centre
16-21,000pa
My client is one of the largest general insurer in the UK, they are currently looking to recruit an experienced Claims Handler to join their successful team within the South West region.
As a member of the claims handling team and the first notification of loss team you will be investigating, negotiating and settling claims within agreed authority level in accordance with Company and regulatory requirements, whilst providing a high standard of customer service.
The successful postholder will provide support, guidance and training to Claims Assistants, Trainees and other team members as required.
You will also pay specific attention to the identification of potential fraud, recoveries and selecting the most appropriate settlement channels for new claims.
Main Duties
-Deal with motor claims by both phone and post
-Liaison with Underwriters and Brokers to validate cover.
-Handle claims proactively in accordance with agreed authority to deliver a high quality claims service.
-Ensure claims are correctly reserved and settled in accordance with guidelines.
-Pay valid claims, ensuring the correct application of policy limits & excesses.
-Approval and authorisation of claims payments
-Proactive investigation, negotiation and settlement of claims.
-Participate in audits contributing to the development of individuals and teams, the containment of leakage and the achievement of the Claims Handling Centre and Team targets
-Handle referrals from Claims Assistants, Trainees and other team members by adopting a coaching style and provide training to develop team members.
-Identify potential fraud and recoveries
-Identify most appropriate settlement strategy
Experience Required
-PC literate with knowledge of Excel and Word, although training will be provided if required.
-Previous claims handling experience is essential
-Previous experience of dealing with liability
-Accredited Chartered Institute of Insurers or ongoing progress towards this.
Personal Attributes
-Strong team player
-Self motivated and achievement orientated.
-Good communication and negotiation skills.
-Grasp of Claims Division business objectives and philosophy.
-Good task planning skills with a systematic, thorough and logical approach to task completion.
-A decision maker willing to accept responsibility.
Interested then apply today for an immediate interview!
Due to the high volumes of applications that we receive we are able to contact successful candidates, therefore should you not hear from us within 5 working days unfortunately you have unsuccessful.
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